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Gift Certificate FAQ

Purchasing Gift Certificates
How to send Gift Certificates
Buying with Gift Certificates
Redeeming Gift Certificates
When problems occur

When problems occur.

For any queries regarding the Gift Certificate System, please contact the store by email at [email protected]. Please make sure you give as much information as possible in the email.

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About Us

New Balance proudly offers a collection of running shoes,dedicated to performance, and leveling up your run. At New Balance, we’ve developed a technology-backed selection of running shoes for men and women designed to provide a responsive feel, different options for support and stability, and comfort that outlasts your longest runs. Not to mention bold style in a variety of looks and colors. Discover the latest styles featuring Fresh Foam midsole with ultra-soft cushioning for superior comfort, and FuelCell midsole technology that’s lightweight and responsive, delivering energetic propulsion and rebound. Select running shoes feature technology for off-road and trail running including Vibram® outsole for sure-footed traction and GORE-TEX® water resistant fabric for protection against the elements. Other models feature stability options including a supportive medial post and T-BEAM technology.

But the perfect run isn’t just about the right shoe—your clothes and accessories matter too. New Balance offers performance running apparel to help keep you cool and comfortable even in the most heated runs with NB DRY and NB ICE sweat-wicking technology. For cooler seasons with unpredictable weather, clothing options featuring NB HEAT, NB Wind Defy, and NB Water Defy help keep you focused and protected. We offer a variety of cushioned insoles, performance socks, hats, short sleeves, tanks, running tights, shorts, jackets, sports bras and beyond.